Privacy Policy

Introduction

DIY Home ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application at diyhome.co (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Create an account: Name, email address, and password
• Use our Service: Projects you create, guides you save, tasks you add, and supply lists you generate
• Contact us: Any information you include in your communications with us
• Subscribe to a paid plan: Payment information (processed securely through our payment provider)

Information Collected Automatically

When you access our Service, we may automatically collect:

• Device information: Browser type, operating system, device type
• Usage data: Pages visited, features used, time spent on the Service
• Log data: IP address, access times, referring URLs
• Cookies and similar technologies: See "Cookies" section below

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience
• Generate AI-powered guides and supply lists based on your requests

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

• Payment processing (Stripe)
• Email delivery
• Analytics (Google Analytics)
• Cloud hosting and storage

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your explicit consent.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us at support@diyhome.co.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies

We use cookies and similar tracking technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our Service
• Improve our Service

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

Types of Cookies We Use

• Essential cookies: Required for the Service to function
• Analytics cookies: Help us understand how visitors interact with our Service
• Preference cookies: Remember your settings and preferences

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at privacy@diyhome.co.

Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access, rectify, or erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes:

• Performance of our contract with you
• Your consent
• Our legitimate business interests
• Compliance with legal obligations

Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

DIY Home

• Email: privacy@diyhome.co
• Website: https://diyhome.co